While most guests know to use Walt Disney World’s My Disney Experience smart phone app, to reserve fastpasses, and secure dining reservations, the word hasn’t yet spread far and wide about one of its best uses — mobile ordering at Disney’s popular quick service restaurants. Disney hopes to tempt more…
Soon you won’t need a room card or magic band to open your hotel room at Walt Disney World, all you’ll need is your mobile phone. Beginning very soon at Disney’s Wilderness Lodge guests will be able to test a new feature in the My Disney Experience app that will…
When Pandora – The World of Avatar opened last spring and we had our first exposure to placing a mobile order for food via the My Disney Experience mobile app, I was impressed. I could see a few limited use cases where it would come in handy, especially during peak…
As a local who has a lot of experience at the parks, my primary experience with the My Disney Experience app is to use it to make Fastpass+ selections. From time to time I’ll also make a dining reservation, access vacation photos, or check wait times for a ride across…
Since 2010, We’ve been writing about the promise of next-generation technology that was being woven into the fabric of a guest’s vacation. I also speculated about a similar idea back around the turn of the century when I wrote some of the stories in my book “Dispatch from Disneyland.” All…
Just before the Seven Dwarfs Mine Train officially opened to the public, these odd boxes were added to the track. They looked like on-ride video or photo cameras, but since there is no ‘gift store’ attached to the exit of the ride, there was no way buy those photos even…
Please note: Updates with answers to my questions from a Walt Disney World spokesperson are below. I’ve added a few strategy ideas too. There’s some magic happening behind the scenes at Walt Disney World’s new MyMagic+ and Fastpass+ service. A few weeks ago Disney Park’s chair Tom Staggs promised us…
File this one under, “Gee, Disney really does listen to guest complaints (sometimes).” In an announcement made on the Disney Parks blog today, Disney Parks chief Tom Staggs announced two major changes coming to the MyMagic+ Fastpass+ system currently in use at Walt Disney World. It was also made official…