Update: Welcome to NY Times readers. Please find the latest news on MyMagic+ and Fastpass+ here. See all of our coverage here. Finally, I hope you’ll take a moment to discover my new book on the Magic of Disneyland.
The My Disney Experience mobile app delivers pertinent parks information, Fastpass+ reservations, maps and simple navigation to guests on the fly – via their smart phone or other portable device.
In the last 24 hours we’ve looked at MyMagic+ and Fastpass+ from the guest perspective and tried to put a little historical and business sense behind it, now it’s time to turn our eye on how Disney is presenting these new products to the public.
Disney’s marketing has just released a series of video promoting MyMagic+, Fastpass+ and the digital photo package Memory Maker. Look for more videos like these to form the core of Disney World’s 2014 marketing message.
One tap of the MagicBand and Guests access their Disney FastPass+ attractions which can be secured before they even leave home.
The switch from Legacy Fastpass (where select attractions were able to be reserved on a day-of basis as many times as you could according to the rules) to the Next-Gen technology driven Fastpass+ (where most major attractions and many minor ones now offer FP+ entry, but you’re limited to just three FP+ a day) is nearly as drastic a change as the transition from the famous A-B-C-D-E-Ticket ride coupons to a passport system where one ticket gets you in the park and on every attractions.
My memory is a little hazy, but I don’t recall guests getting so worked up about that switch. That’s because it was largely a switch in the method of accounting in the guest’s vacation ledger. With ride coupons park admission was merely a token charge, the real money was in the coupons. So grandma could take the kids and she would only have to pay a small amount for herself. Single admission changed that model forever. The new model meant Disney got more at the gate, but a savvy guest could work the system by staying from open to close (we called them marathon days) and ride many times more attractions than they could with a coupon book. Plus they wouldn’t be stuck with a bunch of unused A-tickets at the end of the day. So in the end, the ledger balanced for the guest.
A certain camp of Disney Imagineers believe this switch was the worst thing to happen to the parks. That the move away from ride coupons and to a single passport, meant that new attractions couldn’t be cost justified based on coupon purchases, that guest behavior was unleashed and less predictable, that minor attractions suffered in attendance, and that it made more difficult for a family to come and enjoy the park if they had to pay a large chunk up front just to get in. The counter arguments were: that most families on vacation had a set amount to spend and they’d spend it on passports or ride coupons just the same, that allowing guests to experience the park without worrying about buying another E-ticket for Space Mountain provided a better guest experience, and that the real money for Disney was in hotels, food, and souvenirs. Read More »FastPass+ and MagicBands Takeover Walt Disney World – Part 2: Challenges and Solutions Ahead
I’m down here in Disney World right now for Disney’s Earmark Conference, which is a conference for Disney travel agents, and I’m writing this from the balcony of my room at the Contemporary Resort–not a bad place to write, although the castle is a bit distracting! This trip was my first opportunity to try the Magic Bands, as they’re still in the testing phase. They’ve been rolled out to most resorts at this point and should be resort-wide sometime in October (this can change), but I wanted to share some thoughts on using them with all of you.
First, let me just explain the bands for the uninitiated. The bands are literally that–wrist bands (similar to plastic wrist watch bands, but without the watch face) that will hold all your pertinent information, from where you’re staying to how many dining credits you have left on the Disney dining plan. They’ll have your room key, credit card information, and tickets on them as well. You’ll be given a pin as well, which makes it more secure for credit card transactions. All your information is stored on the system, meaning that Disney can tell if you like Mickey bars at 11:00 p.m. and send one to your room. Or, more likely, they can use that information to customize marketing towards your likes. In the future, there will even be sensors in the parks that track movements for crowd control purposes.Read More »Using Disney’s Magic Bands
You’ve probably seen the kiosks for Disney Vacation Club (DVC) sales in the parks and at Downtown Disney. While Disney doesn’t like the word “timeshare,” that’s essentially what these properties are. Most are attached to deluxe resorts although there are also stand-alone properties like Saratoga Springs and Old Key West. These resorts have the same superior theming and amenities as other deluxe resorts, but in addition to studios, which closely resemble standard hotel rooms, they also come with one, two, and three-bedroom units with full kitchens, multiple bathrooms and washer and driers.
Staying in a DVC villa is a great way to have all the comforts of home while on your Disney vacation, but it also comes with a hefty price tag. You can rent these villas from Disney, but there’s a less expensive option available: Renting points from a DVC owner. This comes with some risks, but if you’re willing to take the chance, you can save a lot of money. Here’s how.Read More »The Highs and Lows of Renting Disney Vacation Club Points.
If you’re reading here, you probably know exactly what kind of park ticket you want when you book a trip, but for Disney “newbies” the options can be overwhelming. Do you get a base ticket or a hopper? The water park option? And what does… Read More »Planning: Walt Disney World Ticket Basics
Editor: Please welcome Chris Wood who will be sharing some of her valuable travel planning experience with us as a new guest author.
If you’re staying on property, one of the first decisions you’ll need to make is whether or not you should purchase the dining plan. While it’s certainly convenient to pre-pay for your meals, the dining plan, touted as a money-saving option, doesn’t work for everyone. Here are some things to consider before you add the plan to your vacation package.
The most popular plan is the base dining plan, which includes one table-service credit, one quick-service credit, one snack, and one refillable mug per person for each night of your stay. This means that a family of three staying four nights will have twelve quick and table-service credits and twelve snacks. There’s no order in which you have to use your credits; you just have to finish using them by midnight the day of check-out or you lose them. Credits aren’t even assigned directly to individuals on the reservation, just by age. This year, guests 10 years of age and up will pay $55.59 per night for the plan; those in the 3 – 9 age group will pay $17.16.
Planning to visit Walt Disney World in the next 6 months? You might want to make you dining reservations today. As of October 26th Disney will roll out an adjustment to their restaurant reservation policy by adding cancellation fees for certain popular restaurants. At the… Read More »Disney World adds fee to Prime Dining Reservations