For more than 60 years the name Disney has been synonymous with excellence in customer service. If you’ve ever wondered how they did it, you could read one of the many books written about the training system and culture Disney has built up around its… Read More »Disney Institute hosting Customer Experience Summit this May
Walt Disney World wants you to get excited for the new nighttime fireworks show coming to the Magic Kingdom in about 6 weeks. “Happily Ever After” features more than just fireworks, there will be lasers, lighting, and digital projection on the castle finally integrating all… Read More »VIDEO: The Making of “Happily Ever After” Fireworks
Disney is serious about it’s pivot to Asia. It just spent an estimated $3.7 billion on opening Shanghai Disneyland and it has already announced a $1.41 billion dollar expansion of Hong Kong Disneyland. Alas, the financial aspects of that deal left some people in the… Read More »Disney opens pocketbook to get Hong Kong Disneyland Expansion deal
After watching the 12-minute preview of Pixar’s “Cars 3,” which can see at the Road to the Races tour, I remarked that the sequel was a clear tribute to everyone who loved the sport and history of racing (which got its start when moonshiners boosted… Read More »Pixar’s Cars 3 pays tribute racing legends in new characters
The Cherry Tree Lane store in the Marketplace Coop at Disney Springs is currently in the middle of a quick makeover to make room for a new line of vintage-inspired Disney themed dresses. We stopped by to snap a few photos of the transition. As… Read More »Meet Dapper Day event creator at Disney Springs retro-inspired fashion event
Blaze Pizza at Disney Springs has been open for a few months now and word is out that it is among the best values for great food in the shopping and dining district. Order off the menu or customize your pizza, add a salad and/or… Read More »Making Fast-Fired Pizza at Disney Springs
Pixar has released a new animated short that introduces animation fans to Dante, the dog that journey’s with the young boy Miguel to the land of the dead in the upcoming movie – “Coco.” The new short “Dante’s Lunch – A Short Tail” features Dante… Read More »New Pixar short features dog from “Coco”
Duffy the Disney Bear was a character created especially for Disney’s theme parks. He first appeared in 2002 as a stuffed plush teddy bear with distinctive Mickey marks on his paws and left hip, plus a Mickey-silhouetted face. He was a doll given to Mickey… Read More »Meet Duffy the Disney Bear’s newest friend – StellaLou