Tag Archives: guest service

Disney Store Offers Make-up Discount

If there is one thing about Disney’s merchandise program I’m constantly amazed at, it’s how they manage to screw up the limited edition merchandise events so frequently. If they didn’t have a brand with such a strong history, I don’t … Continue reading

Posted in Disney Consumer Products, The Disney Stores | Tagged , , , , , , , , , , , | 12 Comments

Disney World Counter Service rolls out new table ‘reservation’ system

Normally you wouldn’t think of reserving a table at a counter service dining location, but that’s what many families do. They sit down and hold a spot while other members of their party go to order the food. This system … Continue reading

Posted in Dining, Walt Disney World | Tagged , , , , , , | 5 Comments

New Trend Same as the Old Trend

This morning in the Orlando Sentinel Jason Garcia compiled an informative look at the most recent trend to hit the Orlando area theme parks – interactivity. Let’s leave the debate as to whether guests actually desire this over passive entertainment … Continue reading

Posted in Themepark Industry | Tagged , , , , , , , , | 3 Comments

Fallen Monorail Pilot Receives Tribute from Guests

The Orlando Sentinel has posted a very moving video of Austin Wuennenberg the monorail pilot killed in the tragic Sunday morning accident at Walt Disney World. The video was recorded just a few weeks ago when the Cimino family of … Continue reading

Posted in Walt Disney World | Tagged , , , , , , , , , , , , | 4 Comments

Not Everyone Likes Disney-Style ‘Guest’ Service

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Posted in Anti-Disney, Disney Cruise, Disneyland, Disneyland Paris, Hong Kong Disneyland, Other Disney Resorts, Other Disney Theme Parks, Themepark Industry, tokyo disneyland, Walt Disney World | Tagged , , , , , | 4 Comments