Disneyland and Walt Disney World update Annual Passholders on how passes will be affected by Coronavirus related park closures

Disney’s two domestic themed resorts are popular destinations for travelers and locals alike. Many fans purchase Annual Passes which allow them opportunities to visit throughout the year at a significant discount and provide other benefits.

With the unprecedented closures of all the theme parks at Disneyland and Walt Disney World due to concerns over Coronavirus / COVID-19, Annual Pasholders are left wondering what will happen with their tickets.

Disney’s initial statements made it clear that the Annual Passes would be updated based on the length of the parks closure, two new statements today revealed additional details.

For both Disneyland and Walt Disney World annual passholders on a monthly payment plan, they should know that the monthly billing process will continue as normal, but the extra days will be added on to the end before you need to renew and your billing cycle begins again.

Disneyland and Walt Disney World offer a slightly different menu of Annual Passes so there are some differences.

The full message from Walt Disney World reads:

In an abundance of caution, and in the best interest of our Guests and Cast Members, including our valued Passholders, we are proceeding with the closure of our theme parks at Walt Disney World Resort, beginning March 16 through March 31, 2020. We wanted to share the following information with you:

  • All active Walt Disney World Annual Passes will be extended for the number of days the parks are closed.
  • Passes with renewal windows ending during the closure will also receive an extension of time to renew.
  • For Passholders participating in the Annual Pass Monthly Payment program, your monthly payments will continue as scheduled. Once your payments are completed, you will still have the extra days as provided above.

We appreciate your patience and consideration during this unprecedented time. Over the coming weeks, your Annual Pass details in MyDisneyExperience will be updated to reflect new pass usage information. Pass block-out and admission calendars will not be updated during the closure period. Please visit DisneyWorld.com for the most updated details.

The full message from Disneyland reads:

As important members of our Disneyland Resort community, we want to provide you with an update regarding COVID-19. We understand the concern you may have, as well as the increasing number of questions on how the situation will impact you.

While there have been no reported cases of COVID-19 at Disneyland Resort to date, after carefully reviewing the guidelines of the Governor of California’s executive order and in the best interest of our guests and employees, we are proceeding with the closure of Disneyland Park and Disney California Adventure Park, beginning the morning of March 14, 2020, with the Parks currently scheduled to reopen on April 1, 2020. The Hotels of Disneyland Resort will remain open until Monday, March 16, 2020 to give guests the ability to make necessary travel arrangements; Downtown Disney will remain open at this time. We will monitor the ongoing situation and follow the advice and guidance of federal and state officials and health agencies.

Given the necessary closure, all Annual Passholders who have Passports that are valid during the closure period, will have their Passport expiration date extended based on pass type and level of access due to the impacts of the closure. The extended date will be reflected on your Passport account prior to our reopening of the parks.

Annual Passholders on the monthly payment program will remain on the current payment schedule and continue to make their scheduled payments. These Annual Passholders will have their Passport expiration date extended based on pass type and level of access due to the impacts of the closure, and will not be required to make any payments during that extended period.

For Disney Flex Passholders, we will cancel reservations for the duration of the closure without penalty.

We appreciate your patience and consideration during this unprecedented time.


We hope that’s clear if your annual pass is affected as the result of the temporary closures at Disneyland and Walt Disney World.