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jim mcphee

Five things Walt Disney World is doing right


Even though it’s a construction site, it’s still very colorful and themed thanks to the image on the tarp.

A few days ago I looked at the five biggest needs at Walt Disney World, I though it was only fair that I identify five things WDW is doing right. So without any further ado…

1. Building maintenance at the Magic Kingdom

For the last few years I’ve noticed some big improvements in maintenance on the buildings at the Magic Kingdom. There are literally managers who walk around with a camera and voice recording taking pictures of work that needs to be done and recording notes. Then when I come back a few weeks later, that problem has been fixed. That’s how it should work.

The whole park has been working on upgrading everything from facades to sidewalks. You couldn’t miss it if you visited the last few years, inevitably there would be some building shrouded in a giant tarp. But you might look twice once you noticed it, as Disney has taken to printing giant pictures of the buildings being repaired on the outside of the tarp. It doesn’t make them go away, but at least guests can tell that Disney cares about their experience.

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