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meg crofton

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This morning in a backstage area behind Epcot, the Walt Disney Company redeemed a prescription for healthy cast members when it opened the Center for Living Well as a one stop shop for primary medical car for 40,000 eligible Cast Members and their families. Disney partnered with Take Care Health Systems a provider of over 375 similar on-site facilities to bring this valuable resource to the cast members of Walt Disney World.

As a primary care center, the Center for Living Well includes Labs, Facilities, Pharmacy, and the ability to handle any urgent care matters. Additionally there are staff members who will help patients to develop the tools required to stay healthy for the long run.

With the Center for Living Well “Cast Members gain a tool for healthier living,” said Meg Crofton, president of Walt Disney World Resort. “It will make it easier than ever before for them to take advantage of the many health and wellness resources Disney offers.”

President of Walt Disney Parks and Resorts Al Weiss, who has been appointed the Executive Champion for health and well being at the Walt Disney Company, said the center will provide cast members Holistic look at health with teaching opportunities. It will also tie-in with other facilities provided around the resort, such as health clubs, to ensure a healthy cast. That makes it a win-win in the long term.

Another benefit of the center is the outreach to the many cast members who come from overseas to work at the resort. Large populations of Haitians, Vietnamese, and Spanish speaking people work around the resort. The center for Living Well features signage in multiple languages, staff members who are fluent in one or more of the common languages, and resources available via telephone for other translation needs. This will no doubt be a big selling point as Disney attempts to attract more workers from these communities.

In addition to cultural sensitivities, they’re also taking privacy into concern. The design and layout of the facility means you’re unlikely to run into your boss while waiting for service. Wait times will be minimized and exam rooms are specially designed to protect the identity of whomever is in the room.

The Center is open to all Disney Cast Members who are enrolled in one of the 5 Cigna plans. It will be open 7 days a week (M-F 7A-7P and S-S 9A-5P) with the pharmacy open the same hours. They are recommending that everyone make appointments, although walk-ups will be accepted.

I have a full set of photos from the event this morning and a tour of the facility over at my flickr account. You can also read the whole press release below the cut.