Not Everyone Likes Disney-Style ‘Guest’ Service
Karen Stabiner asks in an opinion piece in the Los Angeles Times: What ever happened to being a plain old ‘customer’? I don’t know about your friends, but my friends never ask me to pay when they invite me over for a good time. "Guest" implies free, or at least it used to. Lately, "guest"… Read More »Not Everyone Likes Disney-Style ‘Guest’ Service