In 2008 it seemed like a revolutionary idea, Disney was going to let guests give other guests Disney vacation advice on a Disney owned website. Smartly, Disney hand-picked a dozen or so wonderful, smart Moms and one Dad, who shared a passion for Walt Disney World, to answer questions on the Walt Disney World Moms Panel. They didn’t send them out unprepared either, the group had 3 days of training at Walt Disney World and was given access to the resourced they’d need to answer almost any question asked of them.
It was Disney World’s first big web 2.0 moment and it worked.
In 2015, the panel has now expanded to include all elements of Disney parks and resorts (runDisney, DVC, ABD, DCL, DLR and WDW) and grown to 50 members. In addition to destination experts, the group now includes moms, grandparents, dads, single parents, and parents of special needs children. The panel can now answer questions in four languages: English, Spanish, French and Portuguese.
“Those of us on the selection committee this year were excited by the increased number of applicants from all over the world,” said Leanne O’Regan, director of social media for Disney Parks. “We recognize the importance of implementing additional language options that cater to our culturally diverse guests.”
In September 2014, thousands of Moms Panel hopefuls worldwide submitted applications for a coveted spot. From those passionate submissions, a new group of 22 parents and grandparents was selected to join the prestigious forum.
For more information or to ask your own question visit the Disney Parks Moms Panel.